FUL WIDE TOOTH COMB

Step 1: Visit Our Website

Go to 7elevenmart and log in to your account.

Step 2: Access Your Orders

Navigate to your account dashboard and click on "Orders" to view your order history.

Step 3: Select the Order

Find the order for which you want to request a refund and click on it to view the order details.

Step 4: Review Refund Policy

Make sure your order is eligible for a refund by reviewing our Refund Policy. Ensure that the product is in its original condition and within the eligible return period.

Step 5: Initiate the Refund

Click on the "Request Refund" button or "Return Item" link associated with the order. Fill out the refund request form with the necessary details, including the reason for the refund and any additional comments.

Step 6: Submit the Request

Submit the refund request form. You will receive a confirmation email acknowledging your request.

Step 7: Await Approval

Our customer service team will review your request and may contact you for additional information if needed. Once your request is approved, you will receive instructions on how to return the product.

Step 8: Return the Product

Follow the return instructions provided in the approval email. Ensure the product is securely packaged and include any required documentation.

Step 9: Ship the Product

Ship the product back to the return address provided. You may need to cover the shipping costs unless otherwise stated in our refund policy.

Step 10: Receive Refund

Once we receive and inspect the returned product, we will process your refund. You will receive a confirmation email when the refund has been issued. The refund will be credited to your original payment method within a few business days.

Step 11: Contact Customer Support

If you have any questions or need further assistance, please contact our customer support team at support@7elevenmart.com or call us at [03147391553].

Step 1: Visit Our Website

Go to 7elevenmart to begin your shopping journey.

Step 2: Create an Account

1. Click on the "Sign Up" or "Create Account" button at the top right corner of the homepage.
2. Fill in the required information, including your name, email address, and password.
3. Click "Create Account" to complete the registration process.

Step 3: Explore Our Products

Browse through our categories or use the search bar to find specific cosmetic products. Take your time to explore our extensive collection.

Step 4: Learn About Our Products

Click on any product to view detailed information, including descriptions, ingredients, usage instructions, and customer reviews. This will help you make informed purchasing decisions.

Step 5: Add Products to Your Cart

When you find a product you like, select any options (such as size or color) and click "Add to Cart." Continue browsing or proceed to checkout if you’re ready to purchase.

Step 6: View Your Cart

Click on the shopping cart icon at the top right corner of the page to view the items in your cart. Review your selections to ensure they are correct.

Step 7: Proceed to Checkout

Click the "Checkout" button to begin the checkout process. You’ll need to provide your shipping information, choose a shipping method, and enter your payment details.

Step 8: Complete Your Purchase

Review your order one last time to ensure all details are correct. Click "Place Order" to finalize your purchase. You’ll receive an order confirmation email shortly after.

Step 9: Track Your Order

Once your order has shipped, you’ll receive a shipping confirmation email with tracking information. Use this to monitor the delivery status of your package.

Step 10: Enjoy Your Products

When your package arrives, enjoy your new cosmetic products! If you have any questions or need assistance, our customer support team is here to help.

Step 11: Stay Connected

Stay updated with our latest products, promotions, and news by subscribing to our newsletter and following us on social media.

Yes, at 7elevenmart, we take your privacy and security very seriously. Here’s how we ensure your details are secure:

Data Encryption

• Secure Socket Layer (SSL): Our website uses SSL encryption to ensure that all data transmitted between your browser and our servers is encrypted and secure. This protects your personal information, including your name, address, and payment details, from unauthorized access.

Payment Security

• Trusted Payment Gateways: We use reputable payment gateways that comply with industry standards to process your payments securely. These gateways are PCI DSS compliant, ensuring that your payment information is handled safely.

Account Protection

• Password Security: We require strong passwords for account creation and recommend changing your password periodically. Your password is stored securely using industry-standard hashing algorithms.
• Two-Factor Authentication (2FA): For added security, we offer 2FA to protect your account from unauthorized access.

Privacy Policy

• Data Collection: We collect only the necessary information required to process your orders and provide a personalized shopping experience. This includes your name, email address, shipping address, and payment information.
• Data Usage: Your information is used solely for processing orders, improving our services, and providing customer support. We do not sell or share your personal information with third parties without your consent.
• Cookie Policy: We use cookies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

Secure Infrastructure

• Firewall Protection: Our servers are protected by firewalls to prevent unauthorized access and cyberattacks.
• Regular Security Audits: We conduct regular security audits and vulnerability assessments to identify and address potential security risks.

Customer Support

• Contact Us: If you have any questions or concerns about your privacy and security, please contact our customer support team at support@7elevenmart.com. We are here to help.

Step 1: Add Items to Your Cart

1. Browse our website and select the products you wish to purchase.
2. Click "Add to Cart" for each product you want to buy.

Step 2: View Your Cart

1. Click on the shopping cart icon at the top right corner of the page.
2. Review the items in your cart to ensure everything is correct.
3. Click "Checkout" to proceed.

Step 3: Enter Shipping Information

1. Fill in your shipping details, including your name, address, and contact information.
2. Double-check to make sure all information is accurate.

Step 4: Choose Shipping Method

1. Select your preferred shipping method from the available options.
2. Click "Continue to Payment" to proceed.

Step 5: Select Credit Card as Your Payment Method

1. On the payment page, select "Credit Card" as your payment option.

Step 6: Enter Credit Card Details

1. Fill in your credit card information, including:
2. Ensure all details are correct to avoid any issues with the payment.

Step 7: Review and Confirm

1. Review your order details, including the items, shipping address, and payment information.
2. If everything is correct, click "Place Order" to complete your purchase.

Step 8: Order Confirmation

1. You will receive an order confirmation email with the details of your purchase.
2. Keep this email for your records.

Step 9: Track Your Order

1. Once your order is shipped, you will receive a shipping confirmation email with tracking information.
2. Use the tracking information to monitor the delivery status of your package.